Airparks Services Limited was incorporated on October 9, 1991, when the Apple Booking Company (the company now known as HolidayExtras.com, the market leader of holiday extras serving over 2.5m passengers every year) purchased a secured off-site airport car parking company serving Birmingham International Airport. Since those early days the Company has grown and now operates an additional site at London Luton airport. We are constantly seeking new opportunities at other UK airports to serve our customers. Airparks provides quality airport parking to over 500,000 customers per year. Our complaint ratio is less than three complaints per thousand customers and we're working hard to get that figure even lower. But more importantly, to make sure every single one of our customers is fully satisfied. It is very rare that something goes wrong at one of our car parks, but when it does, there is a systematic complaints procedure in place which makes sure all problems are dealt with quickly and efficiently. The following Airparks car parks are secured under the definition given by the Association of Chief Police Officers accredited scheme for car parks - Airparks Birmingham, Airparks Luton, Airparks Luton Short Run. Airparks Services Ltd. has also been Quality Assured to ISO 9001 2008 for secured airport parking and passenger transfer services, an achievement we are very proud of.
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